GDPR Compliance
Pinglo is fully compliant with the EU General Data Protection Regulation (GDPR)
Our Commitment to GDPR
Pinglo is committed to protecting the privacy and personal data of all individuals, including those in the European Union. We have implemented comprehensive measures to ensure full compliance with GDPR requirements.
Your GDPR Rights
Right to Access
Request a copy of all personal data we hold about you
Right to Rectification
Correct any inaccurate or incomplete personal data
Right to Erasure
Request deletion of your personal data (right to be forgotten)
Right to Data Portability
Receive your data in a structured, machine-readable format
Right to Restriction
Limit how we process your personal data
Right to Object
Object to processing of your data for certain purposes
How We Comply
Lawful Basis for Processing
We process personal data only when we have a lawful basis: consent, contract performance, legal obligation, vital interests, public task, or legitimate interests.
Data Minimization
We collect only the minimum personal data necessary to provide our SMS marketing services.
Privacy by Design
Privacy and data protection are built into our systems and processes from the ground up.
Data Protection Officer
We have appointed a Data Protection Officer (DPO) to oversee GDPR compliance and handle inquiries.
Data Processing Agreements
We have DPAs in place with all third-party processors who handle personal data on our behalf.
Breach Notification
We have procedures in place to detect, report, and investigate data breaches within 72 hours as required by GDPR.
International Data Transfers
When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions for transfers to approved countries
- Binding Corporate Rules for intra-group transfers
- Additional security measures where required
Consent Management
We provide robust consent management features for your SMS campaigns:
- Clear opt-in mechanisms with explicit consent
- Easy opt-out functionality (reply STOP)
- Consent audit trails and records
- Granular consent preferences
- Automated consent verification
Data Subject Rights Portal
Exercise your GDPR rights easily through our self-service portal or by contacting us:
Contact Our Data Protection Officer
Data Protection Officer
Pinglo Inc.
1100 Market St, Chattanooga, TN 37402
Email: dpo@pinglo.com
Response Time: We will respond to all data subject requests within 30 days.
EU Representative
For EU residents, you may also contact our EU representative for GDPR-related matters:
EU Representative
Pinglo EU Services GmbH
Address: [EU Representative Address]
Email: eu-rep@pinglo.com