Fill Tables & Build Loyalty with SMS Marketing
Reduce no-shows, promote specials, and turn first-time guests into regulars with text message marketing.
Restaurant SMS Features
Purpose-built tools to fill more tables and build lasting customer relationships.
Reservation Reminders
Reduce no-shows with automatic reservation reminders. Allow guests to confirm or modify via text reply.
Flash Promotions
Fill slow nights with time-sensitive offers. Send happy hour deals, lunch specials, and last-minute discounts.
Loyalty Programs
Reward repeat customers with text-based loyalty programs. Track visits and send personalized offers.
Waitlist Management
Text guests when their table is ready. Reduce crowding and improve the waiting experience.
Event Promotion
Promote special events, live music, and holiday menus. Drive attendance with targeted SMS campaigns.
Feedback Collection
Request reviews and feedback via text. Respond to concerns before they become negative reviews.
Real SMS Campaign Examples
See how restaurants use Pinglo to drive results.
Slow Night Rescue
Reservation Confirmation
Loyalty Reward
Frequently Asked Questions
How can restaurants use SMS marketing?
Restaurants use SMS for reservation reminders, waitlist notifications, flash promotions, loyalty programs, event announcements, and feedback collection. With 98% open rates, SMS is the most effective channel for time-sensitive restaurant communications.
Will SMS marketing help reduce no-shows?
Yes! Restaurants using SMS reservation reminders see a 30-40% reduction in no-shows. Sending a reminder 24 hours before with easy confirmation/reschedule options is most effective.
How do I build an SMS list for my restaurant?
Add a keyword opt-in to receipts, table tents, and your website. Offer an incentive like "Text FOOD to 12345 for 10% off your next visit." Collect phone numbers during online reservations and takeout orders.
What promotions work best for restaurants via SMS?
Time-sensitive offers work best: happy hour specials, flash discounts for slow nights, birthday offers, loyalty rewards, and new menu announcements. Keep messages concise with clear calls to action.
Ready to Fill More Tables?
Join restaurants increasing revenue by 28% with SMS marketing.