HIPAA-Compliant SMS for Healthcare
Reduce no-shows, improve patient engagement, and streamline care coordination with secure, compliant text messaging.
Healthcare SMS Features
Purpose-built tools for healthcare organizations with security and compliance at the core.
Appointment Reminders
Automated appointment reminders reduce no-shows by up to 38%. Confirm appointments and allow easy rescheduling via text.
HIPAA Compliance
End-to-end encryption, BAA agreements, and audit logs ensure your patient communications meet HIPAA requirements.
Health Alerts & Updates
Send preventive care reminders, vaccination alerts, and health tips to keep patients engaged in their wellness.
Pre-Visit Instructions
Automatically send preparation instructions for procedures, tests, and appointments to improve compliance.
Care Coordination
Coordinate care teams with secure messaging. Share updates and collaborate on patient care efficiently.
Secure Two-Way Messaging
Enable patients to respond to messages securely. Handle inquiries and follow-ups without phone tag.
Enterprise-Grade Security & Compliance
Pinglo is built from the ground up with healthcare security requirements in mind. Our platform meets and exceeds HIPAA, HITECH, and SOC 2 standards.
- End-to-end encryption for all messages
- Business Associate Agreement (BAA) available
- Complete audit logs and access controls
- Role-based user permissions
- SOC 2 Type II certified infrastructure
- Automatic PHI protection safeguards
- Secure data centers with 24/7 monitoring
- Regular security audits and penetration testing
Frequently Asked Questions
Is Pinglo HIPAA compliant?
Yes, Pinglo is fully HIPAA compliant for healthcare organizations. We provide Business Associate Agreements (BAA), end-to-end encryption, audit logs, and all necessary security controls to protect PHI in SMS communications.
Can patients respond to appointment reminders?
Yes! Our two-way messaging allows patients to confirm, cancel, or request to reschedule appointments directly via text reply. This reduces phone calls and improves office efficiency.
How do appointment reminders reduce no-shows?
SMS reminders achieve 98% open rates (vs 20% for email). Sending reminders 24-48 hours before appointments with easy confirmation/rescheduling options typically reduces no-shows by 30-40%.
What types of healthcare organizations use Pinglo?
Hospitals, clinics, dental practices, physical therapy centers, mental health providers, home health agencies, and specialty practices all use Pinglo for HIPAA-compliant patient communication.
Ready to Improve Patient Communication?
Join healthcare organizations reducing no-shows and improving patient satisfaction with Pinglo.