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Campaigns10 min read

SMS Keyword Campaigns

Set up keyword-based opt-in campaigns to grow your subscriber list automatically

Example Keyword Campaign

Text DEALS to 55555

to receive exclusive offers and discounts!

What Are SMS Keywords?

SMS keywords are specific words or phrases that people can text to your number to trigger an automated action, typically subscribing to your SMS list. When someone texts your keyword, they automatically receive a confirmation message and are added to your subscriber list.

Instant Opt-In

Subscribers join in seconds by texting a simple word

List Segmentation

Use different keywords for different audiences

Automation

Set it up once and let it work 24/7

How Keyword Campaigns Work

1

Customer sees your promotion

"Text JOIN to 55555 for 15% off your first order!"

2

They text your keyword

Customer opens their messaging app and texts "JOIN" to your number

3

Automatic response is sent

"Welcome! Here's your 15% off code: WELCOME15. Reply STOP to unsubscribe."

4

Contact is added to your list

They're automatically subscribed and ready to receive future campaigns

Best Practices for Keywords

Keep keywords simple and memorable

Use short, easy-to-spell words like JOIN, DEALS, VIP, or your brand name.

Use action-oriented keywords

Words like JOIN, SAVE, WIN, or GET create a sense of action.

Match keywords to campaigns

Use PIZZA for restaurant promos, FITNESS for gym offers, etc.

Include clear instructions

Always show the keyword AND the number to text it to.

Offer immediate value

Give subscribers a discount, freebie, or exclusive content right away.

Keyword Campaign Ideas

Retail/E-commerce
  • SALE - Flash sale notifications
  • VIP - Exclusive member discounts
  • NEW - New arrival alerts
Restaurants
  • HUNGRY - Daily specials
  • LOYALTY - Rewards program
  • RESERVE - Table reservations
Fitness
  • FIT - Class schedules
  • GOALS - Motivation tips
  • TRIAL - Free trial offers
Events
  • TICKETS - Event updates
  • EARLY - Early bird access
  • RSVP - Event confirmations

Setting Up Keywords in Pinglo

1

Go to Automations → Keywords in your dashboard

2

Click Create Keyword and enter your keyword

3

Write your auto-response message (include opt-out instructions)

4

Select which list to add subscribers to

5

Activate and start promoting your keyword!

Where to Promote Your Keywords

Digital Channels

  • • Website popups & banners
  • • Social media posts & bios
  • • Email signatures
  • • QR codes on digital ads

Physical Locations

  • • In-store signage
  • • Receipts & packaging
  • • Business cards
  • • Event displays

Create Your First Keyword Campaign

Set up keyword-based opt-ins and start growing your SMS list today.

Start Free Trial